Contract Manager

Technical Central London based / Hybrid Mobile Contract Manager required. Working for one of the largest, leading independent, most long standing engineering and services businesses within the UK. A new Contract Management role has arisen to join a very large, privately owned FM firm overseeing a portfolio of prestigious corporate office clients across Central London. Leading a team of mobile electrical and mechanical technicians, you''ll take full ownership of service delivery across multiple client contracts, ensuring exceptional customer experience, operational excellence and commercial performance. This is a highly visible role where you''ll act as the key point of contact for clients, building trusted relationships whilst driving continuous improvement and identifying opportunities to grow the services. Reporting into the Head of Operations, you''ll work closely with engineers, support teams and key stakeholders to ensure contracts are delivered safely, efficiently and in line with agreed service levels. Some of the key deliverables in this role will include: Leading and motivating a mobile team of electrical and mechanical engineers across multiple client sites. Building strong, collaborative relationships with clients and acting as the primary point of contact for all service delivery matters. Managing contract performance against agreed KPIs and SLAs, ensuring consistently high standards of service delivery. Taking ownership of contract financial performance, ..... full job details .....