Contract Manager - Retrofit or Maintenance Teams

We''re a housing association…that''s the obvious way to label us and of course you''re not wrong. But you might also think of us as a commercially successful business with 29% operating surplus, a portfolio of over 35,000 homes worth c.£4billion, with a real focus on and dedication to providing quality services to the people living in them. If you see us as the latter, read on…
Our Contract Manager is a role with real purpose. With roles within both our Planned Maintenance Team and Retrofit Team, you could play a central part in delivering energy efficiency upgrades, or improving the quality of homes through planned major component replacement programmes (kitchens, bathrooms, windows, roofs) – all while ensuring that our tenants are informed, engaged, and supported every step of the way. 
Why This Role Could Be a Great Fit for You:

- Make a difference – Your work will directly contribute to reducing carbon emissions and fuel poverty.
- Own the process – From pre-contract planning to site inspections and reporting, you''ll drive retrofit delivery from the ground up.
- Work with people – Build trusted relationships with tenants, contractors, and colleagues to ensure smooth, customer-focused projects.
- Keep learning – Whether you''re a qualified Retrofit professional or willing to work toward it, you''ll be part of a team that values knowledge-sharing and innovation.
- Shape the future – Bring your technical and contract management skills to a programme that''s vital to our long-term sustainability strategy.

What''s the role£ Responsibilities include, but aren''t limited to:

- Leading and managing a high-performing team of Surveyors.
- Conducting property inspections and collecting detailed data to assess planned maintenance or retrofit needs.
- Leading delivery of our whole house modernisation project, carbon reduction / sustainability initiatives, and major component replacements.
- Monitoring contractor performance, managing budgets, and producing reports that keep our retrofit strategy on track.
- Engaging and communicating with tenants to explain upcoming works, manage expectations, and ensure smooth delivery.
- Ensuring compliance with Health and Safety, CDM, and retrofit legislation.
- Working closely with internal teams and external partners to deliver a programme that meets energy efficiency and tenant satisfaction goals.

Our ideal candidate£ Your CV and cover letter will highlight:

- A relevant HNC or equivalent qualification, or significant equivalent work experience.  
- Significant technical experience in construction or maintenance related contract management. 
- Experience managing budgets and completing the associated financial administration.
- You will be an excellent people manager, with a proven ability to lead and motivate your team to achieve challenging targets and objectives, using your excellent communication skills and ability to build strong professional relationships.

Interested£ Please send your cv to danny.woodcock@fmcnetwork asap and i will get back to straight away.