Contract Manager - Repairs and Maintenance

Contracts Manager - Repairs and Maintenance 50k - 60K + Car Allowance + Benefits Winchester We are working with a leading contractor within the Social Housing Repairs and Maintenance sector, who due to continued expansion currently have an exciting opportunity for a Contracts Manager to join their team based in Winchester.Key responsibilities: To lead and ensure the efficient management of the reactive repairs and maintenance of our client''s properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.Ensure that all activities undertaken meet the client''s business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client''s values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory ..... full job details .....