Contract Manager

We''re looking for a Contract Manager to join our facilities management team based in London. Location: London - Shadwell Fire Station and other locationsHours: Monday to Friday, 08:00 am to 17:00 pm We are unable to offer certificates of sponsorship to any candidates in this role. This is an exciting opportunity to take ownership of the commercial, financial, and operational aspects of facilities management contracts. As Contract Manager, you''ll act as the guardian of the contract, balancing compliance, profitability, and client satisfaction whilst ensuring all contractual obligations are met and services are delivered to the highest standards. This is a safety critical role where you''ll make a real difference to our operations and client relationships. What will you be responsible for? As a Contract Manager, you''ll be working within the facilities management team, supporting them in delivering exceptional service to our clients. Your day to day will include: Ensuring full compliance with all contractual terms, monitoring KPIs and SLAs, and implementing corrective actions where necessaryManaging contract budgets, forecasts, and financial performance whilst identifying cost-saving opportunities without compromising qualityBuilding and maintaining strong client relationships, acting as the primary point of contact for all contractual mattersLeading and mentoring both hard and soft services teams, fostering an inclusive workplace culture that promotes wellbeing and high ..... full job details .....