https://jobs.co.uk/job/contract-manager-hays--feaf04b5-4372-40f0-9c74-0f6ebd4c8a16 RSS feed for Contract Manager at HAYS. en-gb Mon, 25 May 2026 08:18:03 GMT https://jobs.co.uk/job/contract-manager-hays--feaf04b5-4372-40f0-9c74-0f6ebd4c8a16 https://jobs.co.uk/job/contract-manager-hays--feaf04b5-4372-40f0-9c74-0f6ebd4c8a16 Wed, 13 May 2026 11:51:51 GMT Location: Newcastle Upon Tyne | Salary: 55000.00-55000.00 Annual | Type: Permanent | A forward-thinking organisation are looking for an experienced Contracts Manager to join their dynamic team My client is seeking an experienced Contracts Manager to join the team on a 6-month contract in Newcastle. This is a hand-on role focused on managing complex, high-value customer care projects within occupied homes, ensuring issues are resolved professionally, safely, and to the highest quality standardsAs a Customer Care Project Manager, you will take full ownership of larger projects and sensitive cases, including defect diagnosis, complaint resolution, and the development and delivery of effective resolution strategiesWhat you''ll be doing:Oversee inspections, project management activities, customer communications, and the successful execution of works in occupied homes.Take ownership of complex defects and complaints, managing cases through to resolution with a strong customer-first focus.Manage warranty claims (NHBC, Premier, LABC) in conjunction with the Customer Care Operations Manager, ensuring timely and effective outcomes.Provide on-site management of high-priority and sensitive cases, coordinating contractors and stakeholders as required.Champion health and safety... Permanent