Continuous Improvement Assistant

Role: Continuous Improvement Assistant Location: LeicesterSalary: £KHybrid working - following successful completion of initial training and induction We are currently recruiting for a Continuous Improvement Assistant, to work within a well-established Chartered firm of Financial Planners.ROLE OVERVIEW As a key advocate for continuous improvement, you will play a pivotal role in elevating the client experience and strengthening operational excellence across the business. Working proactively with a diverse range of stakeholders, you will champion meaningful change, encourage innovation, and help embed a culture where continuous improvement is part of our everyday mindset. You will work closely with the Head of Operations to drive performance enhancements, support the delivery of strategic initiatives, and streamline processes that improve efficiency and client outcomes. From refining client journeys to advancing digitisation and automation efforts, you will help shape solutions that make a real and lasting impact.MAIN TASKS:Technology EnablementPartner with our IT support and system suppliers to identify and implement technology solutions that improve operational efficiency.Champion automation and data-driven decision-making across departments.Champion continuous improvement and performance tracking.Champion and assist workflow automation.Assist the improvement of data flow and visibility.Support data governance and ensure secure handling of client and operational ..... full job details .....