Content Designer

Must Hold an ACTIVE SC ClearanceInside IR35Content Designer required to support a major Government Gateway programme, working across key teams including SCP, EACD/RATE and Fraud Prevention Centre. This is a hybrid role based in the West Midlands, with competitive rates, and requires candidates to hold active SC clearance. You''ll work as part of a multidisciplinary team, creating clear, accessible, and user-focused content while translating complex policy and government language into simple online experiences. Key duties: Create and edit clear, accessible digital content. Translate complex policy and government terminology into user-friendly language. Research and understand user needs through analytics, user research, and usability testing. Work collaboratively with User Researchers, Interaction Designers and Product Managers. Engage with policy teams and subject matter experts to ensure content accuracy. Develop and maintain effective content structures and architecture. Use evidence and user insight to inform content decisions. Work iteratively within agile, multidisciplinary teams. Ensure content meets accessibility, inclusion, and usability standards. About You Strong experience as a Content Designer within complex digital environments. Excellent writing and editing skills, with the ability to simplify complex information. Experience with content management and content architecture. Strong understanding of evidence-based design. Experience working in agile and ..... full job details .....