Content Designer

Content Designer - Client ListClearance Required: BPSSDuration: 6 monthsLocation: WorthingIR35 Status: Mandated PAYE only Job Description: Collaborates primarily with UX/UI Designers and User Researchers to design written content for transactional services. Reports to Scrum Master, Product Lead and Digital Service Manager. Write high quality content for HMRC''s new digital services that will encourage people to use them. Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey. Make complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online to use it. Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts. Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally. Leads on all aspects of Content Design. Tasks include: Research of subject Discussion with stakeholders and experts Initial drafts of content to fit with UX design Collaborating with user-researchers to test customer understanding Iterating content. Candidates will need: Excellent communication and interpersonal skills. Experience of writing for the web, with proven ability of creating content that is accessible and usable. Experience of user-centred design. ..... full job details .....