Content Designer

Connect2Hackney are currently looking for a seasoned Content Designer to join a multi-disciplinary agile team dedicated to making local government services simpler, clearer, and faster.The London Borough of Hackney is known for its innovation and commitment to its residents. As a Content Designer here, you won''t just be writing copy, you''ll be designing end-to-end user journeys that dismantle complexity and ensure accessibility for all.The Role: What You''ll DoYou will be responsible for creating, evaluating, and reviewing content at every stage of the user journey. Acting at a level equivalent to a Civil Service HEO/SEO, you will:Design with Data: Use evidence, user research, and performance data to make informed content decisions.Prototype to Persuade: Use everything from paper sketches to digital prototypes to visualise content in context and show the "why" behind your work.Build Bridges: Work across government departments to influence stakeholders, build consensus, and ensure the user''s voice is never lost in translation.Standard Bearer: Contribute to and champion style guides and content patterns, ensuring Hackney remains a leader in the cross-government content community.Iterate Constantly: Work in a fast-paced, Agile environment where you''ll learn from mistakes, take calculated risks, and pivot based on user needs.Your Skills and ExperienceTo hit the ground running, we are looking for a practitioner who brings a "user-first" mindset to the table.The Must-Haves (CV ..... full job details .....