Contact Supervisor

This full-time, permanent role has a starting salary of 34,660 per annum based on a 36 hour working week (Tuesday - Saturday, 10am - 6pm).We are excited to be hiring Contact Supervisors to join our fantastic, county-wide Contact Service Team, with office bases in either Reigate or Woking.We support hybrid working with the right balance. We come together in person for 3 days per week on average (60% of the working week) and support working from home the rest of the time.Our Offer to You26 days'' holiday, rising to 28 days after 2 years'' service and 31 days after 5 years'' serviceOption to buy up to 10 days of additional annual leaveA generous local government salary related pensionUp to 5 days of carer''s leave and 2 paid volunteering days per yearPaternity, adoption and dependents leaveAn Employee Assistance Programme (EAP) to support health and wellbeingLearning and development hub where you can access a wealth of resourcesWellbeing and lifestyle discounts including gym, travel, and shoppingA chance to make a real difference to the lives of our residentsAbout The RoleAs a Contact Supervisor, you will play a key role in the delivery of high quality, safe, child-focused family-time arrangements. This will include coordinating and supervising family time sessions between children and family members, ensuring all interactions take place in a safe, supportive and structured environment in line with safeguarding procedures, legislation and service standards.You will prepare for, ..... full job details .....