Contact Officer

Contact Officer Location: Plymouth, Crownhill Salary: Starts at £27,204 rising by yearly increments to a maximum of £29,859 per annum Vacancy Type: Permanent Owing to the nature of the role, candidates will need to have reached the age of 18 by the start date. Please read the shift pattern before applying to ensure you will be able to undertake the required shift pattern. The shift pattern is set and there can be no adjustments to this. Training for the role is at Police Headquarters, Exeter for seven weeks, Monday to Friday. Please ensure you are able to commit to this before applying. Further details of the training for this role are below. Salary: The commencing salary is £32,644 per annum inclusive of the 20% shift allowance, plus a maximum of £2500 weekend working allowance (which is claimable once working the attached shift pattern after the training period). There is a potential to earn up to £38,330 this includes 20% shift allowance and up to £2500 Weekend working allowance (which is claimable once working the attached shift pattern) when you have reached 4 years service. We are looking for friendly, patient, broad minded and positive individuals to join our Plymouth Contact Resolution Centre, where you will play a critical role in our response to both emergency and non-emergency calls within Devon and Cornwall. You will handle calls professionally with empathy and patience, listening to vital details and asking the right questions to log information quickly and ..... full job details .....