https://jobs.co.uk/job/contact-centre-test-lead-cisco-voice-contact-centre-telephony-webex-gios-technology-limited--de0bd83f-c865-4e66-9098-9468d5fa1184 RSS feed for Contact Centre Test Lead [Cisco Voice, Contact Centre, Telephony, WebEx] at GIOS Technology Limited. en-gb Sun, 25 Oct 2026 05:48:12 GMT https://jobs.co.uk/job/contact-centre-test-lead-cisco-voice-contact-centre-telephony-webex-gios-technology-limited--de0bd83f-c865-4e66-9098-9468d5fa1184 https://jobs.co.uk/job/contact-centre-test-lead-cisco-voice-contact-centre-telephony-webex-gios-technology-limited--de0bd83f-c865-4e66-9098-9468d5fa1184 Sat, 24 Oct 2026 11:52:16 GMT Location: London | Salary: 10000-500000 Daily | Type: Contract | Key Skills: Cisco Voice, Contact Centre, Telephony, WebEx We are looking for Contact Centre Test Lead at London, UK - 2-3 days per week Onsite Must-Have Skills: Experience with Communication Platforms (phones, Workforce Management (WFM), call/screen recording, web chat, etc.) Experience with Telephony Access Layer (connection to the public phone network) Hands-on experience with Gamma, Cisco Webex Platform, and Microsoft Teams Test Assurance andamp; Governance Provide independent QA oversight for the Contact Centre migration programme. Review and challenge vendor test strategies, plans, schedules, and coverage. Ensure appropriate testing is conducted across: Regression testing, Network configuration validation, Disaster recovery/backup validation, Call recording validation, Integration testing, Rollback and recovery testing and End-to-end business process validation Assess risks, gaps, and quality concerns and provide recommendations to leadership. Establish entry/exit quality gates and sign-off criteria. Collaborate with client leadership, vendors, business users, and technical teams. Provide assurance updates, status reports, and escalation management. Facilitate defect triage... Contract