https://jobs.co.uk/job/contact-centre-test-assurance-specialist-experis--505ca0d2-71b3-41cf-99ea-cbe72f5c3966 RSS feed for Contact Centre Test Assurance Specialist at Experis. en-gb Wed, 10 Jun 2026 08:58:21 GMT https://jobs.co.uk/job/contact-centre-test-assurance-specialist-experis--505ca0d2-71b3-41cf-99ea-cbe72f5c3966 https://jobs.co.uk/job/contact-centre-test-assurance-specialist-experis--505ca0d2-71b3-41cf-99ea-cbe72f5c3966 Sun, 07 Jun 2026 23:00:00 GMT Location: London | Salary: £280 - £332/day | Type: Contract | Role Title: Contact Centre Test Assurance Specialist Rate: -332 Location: London or Horsham 3 days on site Key Responsibilities Lead the QA workstream for the Contact Centre Transformation programme. Define and oversee end-to-end testing coverage, ensuring all critical areas are addressed, including: Regression testing Network configuration validation Backup and recovery Call recording functionality Integration with upstream/downstream systems Rollback and contingency scenarios Review, challenge, and validate vendor testing strategies and plans. Provide independent QA assurance to client QA leadership on: Testing completeness and quality Key risks and gaps Mitigations and readiness for release Collaborate closely with vendors (including Wipro) and internal stakeholders to ensure alignment and delivery quality. Support governance, reporting, and stakeholder communication across the transformation programme. Required Experience Strong experience leading QA or Test Workstreams on large-scale transformation programmes . Proven expertise in Contact Centre / CCaaS transformations . Deep understanding of testing across complex, integrated e... Contract