https://jobs.co.uk/job/contact-centre-team-manager-eurochange--a3df7136-81a3-4f22-a4a9-3dfd261b1e44 RSS feed for Contact Centre Team Manager at Eurochange. en-gb Sat, 15 Aug 2026 18:51:39 GMT https://jobs.co.uk/job/contact-centre-team-manager-eurochange--a3df7136-81a3-4f22-a4a9-3dfd261b1e44 https://jobs.co.uk/job/contact-centre-team-manager-eurochange--a3df7136-81a3-4f22-a4a9-3dfd261b1e44 Sat, 15 Aug 2026 11:52:28 GMT Location: Stevenage | Salary: 40000.00-40000.00 Annual | Type: Permanent | Contact Centre Team Manager Hours: 40h p/w Location: Stevenage Shift Pattern: This role operates on a rotational shift basis Monday - Sunday and may include early, mid and late shifts in line with Contact Centre operating hours. Shifts may include: Early Shift: 07:45 - 16:45 Mid Shift: 09:30 - 18:30 Late Shift: 11:15 - 20:15 Sunday: 09:45 - 18:15 Why join ? At eurochange, we re all about people and that includes you! We re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler and more convenient, while always being the trusted inspirational experts. As a Contact Centre Team Manager, you''ll provide operational leadership across the Contact Centre during allocated shifts, ensuring customers, branch colleagues and internal stakeholders receive responsive, professional and compliant support. This is a Contact Centre-wide management role, with accountability for balancing priorities across customer support, branch support and first-line compliance support activity. Operating as the key operational leader during your shift, you''ll make real-time decisions on workload prioritisation, resource deployment, escalation routing, se... Permanent