Contact Centre Team Leader

We are growing our contact centre team and are currently hiring for a team leader who has experience within a Financial Services environment to motivate and support a team of remote customer service advisors.Competitive salaryA workplace pension schemeRemote working, however, must be able to travel very occasionally to one of our offices in Leatherhead or LondonFull time hours (37.5 pw) worked Monday to FridayPrivate Medical and Dental cover25 days annual leave (plus bank holidays), with options to purchase up to 5 days holiday per yearSupport and investment in your personal development24/7 access to Employee Assistance Programme and Mental Health First AidersWhat we doPremium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £6 billion to over 3 million customers through a network of almost three thousand partners, and growing.We are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of , a Glassdoor rating of 4.4 and a Silver Sustainability medal and are ranked Best Workplaces 2026 (Large).The RoleThis is an exciting time of growth for us, and we need a Contact Centre Team Leader to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises ..... full job details .....