Contact Centre Specialist

Contact Centre Specialist Red Recruitment is looking to recruit hard-working individuals who are passionate about helping people and making a genuine difference to peoples lives. Our client is one of the UK''s leading mobility solutions providers.Full training and continuous coaching and development is provided, the basic salary is 34,376 per annum with fantastic business benefits. This role is perfect for someone with experience in customer services and is comfortable dealing with vulnerable customers where empathy and listening skills are key.Benefits and Package for a Contact Centre Specialist:Salary: 34,376 per annum plus Annual Discretionary BonusHours: Full-time - 38 Hours Per Week - Working a 38 hour a week shift pattern between 8.30 am - 6.15 pm Monday - Friday and 1 in 4 Saturdays 9 am - 1 pmContract Type: PermanentLocation: BristolHybrid WorkingContinued Professional DevelopmentFree ParkingFree Coffee, Fruit and Snacks as well as a subsidised Caf for lunchKey Responsibilities of a Sales Executive:Answering inbound calls to support and help customersProvide exceptional customer service to often vulnerable customersBuild relationships with our customers through non scripted calls with the focus being on personal connections and fact findingAdopt a continuous improvement culture supporting with new ideas on how we can improve our employee and customer experienceManage queries through the phone and email responding in a professional, timely and informative mannerKey ..... full job details .....