Contact Centre Representative - Part Time

CONTACT CENTRE REPRESENTATIVE - Part Time️Contact Centre Representative - Driving Excellence at Every TouchpointAre you passionate about delivering outstanding customer experiences? In this dynamic role, you''ll be the frontline ambassador for C365, engaging with customers through calls, emails, and chats to provide timely, accurate, and empathetic support.Whether responding to enquiries, exploring customer needs, or collaborating across departments, you''ll play a pivotal role in ensuring every interaction reflects the quality and reliability of our services. If you thrive in a fast-paced environment and love turning queries into solutions, this is your opportunity to make a real impact.Hours and Shift Pattern :Option 1: 10hrs per week Monday 09:00-17:00 Tuesday 09:00-12:00Option 2: 10hrs per week Monday 09:00-17:00 Wednesday 09:00-12:00Salary: £6,401.20 per annum (£12.31 ph with the opportunity to increase with KPI''s up to 20%)Location: Norwich-HybridStart Date : 15th September 2025You need to be able to commit to 2 weeks of Full Time Training, Monday - Friday 09:30 - 17:00Perks66 hours annual leave holiday increasing with length of service. This includes bank holidays that you will work if rota''d.We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more24/7 employee assistance programme with an easily accessible app!Family and friends'' discounts on our services and productsPension Scheme, up to ..... full job details .....