https://jobs.co.uk/job/contact-centre-officer-hyperion-partners-limited--6cfb3103-6c25-49de-b733-c29f8a09b31f RSS feed for Contact Centre Officer at Hyperion Partners Limited. en-gb Mon, 17 Aug 2026 21:42:08 GMT https://jobs.co.uk/job/contact-centre-officer-hyperion-partners-limited--6cfb3103-6c25-49de-b733-c29f8a09b31f https://jobs.co.uk/job/contact-centre-officer-hyperion-partners-limited--6cfb3103-6c25-49de-b733-c29f8a09b31f Sun, 16 Aug 2026 23:00:00 GMT Location: South West London | Salary: £30000 - £33000/annum | Type: Permanent | Contact Centre Officer Location: South London Working Pattern: Hybrid Salary: -30,000 - 33,000 Contract: -Permanent About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Contact Centre Officer to join their Property Services team. We are looking for a confident, customer-focused individual with strong telephone and customer service experience who can thrive in a fast-paced, frontline environment. You will act as a first point of contact for residents, handling a high volume of enquiries, triaging repairs, accurately logging information and ensuring residents receive a professional, responsive and reliable service. The successful candidate will be proactive, organised and solution-focused, with the ability to remain calm when dealing with challenging situations and take ownership of enquiries through to resolution. Key Responsibilities Act as the first point of contact for residents across telephone, email and other communication channels. Handle high volumes of customer enquiries while maintaining a professional and empathetic approach. Accurately record customer contacts, enquiries and repairs o... Permanent