https://jobs.co.uk/job/contact-centre-manager-vantage-recruitment--83301238-2a5f-4120-b304-098def6c0c10 RSS feed for Contact Centre Manager at Vantage Recruitment. en-gb Sat, 30 May 2026 17:07:52 GMT https://jobs.co.uk/job/contact-centre-manager-vantage-recruitment--83301238-2a5f-4120-b304-098def6c0c10 https://jobs.co.uk/job/contact-centre-manager-vantage-recruitment--83301238-2a5f-4120-b304-098def6c0c10 Sat, 30 May 2026 11:53:06 GMT Location: Manchester | Salary: 40000.00-40000.00 Annual | Type: Permanent | Contact Centre Manager, Call Centre Manager, Fleet and automotive, Bolton, Monday to Friday 40 hours per week, £35-40k must have own transport Are you an experienced contact centre or customer service leader who knows how to keep a busy operation running smoothly? We are looking for a Fleet Contact Centre Manager to join a fleet management business in Bolton. This is a hands-on leadership role where you will help shape, support and build a team that delivers an outstanding customer experience every day. As Fleet Contact Centre Manager, you will work closely with the Fleet Operations Manager, making sure customer requirements, service levels and KPIs are met. You will support the day-to-day running of the contact centre, lead the team when required, make confident frontline decisions and keep customers fully updated on vehicle repairs, breakdowns, replacement vehicles and supplier progress. What you''ll be doing as Fleet Contact Centre Manager: Ensuring inbound calls are handled within agreed KPIs and service levels Prioritising workflow across the team to maximise efficiency, productivity and quality Supporting, motivating and developing call centre advisors Acting as a key contac... Permanent