https://jobs.co.uk/job/contact-centre-customer-service-advisor-british-heart-foundation--7855629f-298e-4d35-afc3-9f5928f78101 RSS feed for Contact Centre Customer Service Advisor at British Heart Foundation. en-gb Thu, 16 Jul 2026 17:14:30 GMT https://jobs.co.uk/job/contact-centre-customer-service-advisor-british-heart-foundation--7855629f-298e-4d35-afc3-9f5928f78101 https://jobs.co.uk/job/contact-centre-customer-service-advisor-british-heart-foundation--7855629f-298e-4d35-afc3-9f5928f78101 Thu, 16 Jul 2026 11:52:22 GMT Location: Birmingham | Salary: 10000-500000 Annual | Type: Permanent | Could you be the reason someone remembers their experience with British Heart Foundation (BHF) for all the right reasons? BHF is the biggest independent funder of research into cardiovascular disease in the UK. We want to power the next breakthroughs in diagnosing, treating, and preventing the world''s biggest killer. Join Our Team as a Contact Centre Customer Services Advisor! At the BHF, we believe every interaction matters. We''re looking for dedicated Contact Centre Customer Services Advisors to join our team and help us build long-term relationships with our customers and supporters. Role Overview As a Contact Centre Customer Services Advisor, you''ll be the first point of contact, providing accurate, effective, and friendly responses and information. You''ll use your active listening, empathy, and problem-solving skills to guarantee a seamless and positive customer experience. No two conversations are the same in this role. One moment you could be helping someone with a question about a donation, the next supporting a retail enquiry or helping a customer find some medical information, you will deal with varity of queries and feedback. You''re comfortable switching between di... Permanent