https://jobs.co.uk/job/contact-centre-agent-safer-hand-solutions--e9dacffc-7632-4548-894c-568afe5ec92f RSS feed for Contact Centre Agent at Safer Hand Solutions. en-gb Tue, 13 Oct 2026 18:58:21 GMT https://jobs.co.uk/job/contact-centre-agent-safer-hand-solutions--e9dacffc-7632-4548-894c-568afe5ec92f https://jobs.co.uk/job/contact-centre-agent-safer-hand-solutions--e9dacffc-7632-4548-894c-568afe5ec92f Mon, 12 Oct 2026 23:00:00 GMT Location: Stone | Salary: £26250/annum | Type: Permanent | Contact Centre Agent Stafford, Staffordshire £26,250 Basic + Uncapped Commission Permanent Position Hybrid Working Available Safer Hand Solutions are proud to be working in partnership with a leading Staffordshire-based organisation to recruit a Contact Centre Agent on a permanent basis. This is an excellent opportunity to join a growing and successful business that offers a supportive working environment, excellent training, hybrid working, and an attractive commission structure. The Role As a Contact Centre Agent, you will be responsible for managing customer interactions via telephone, email, and live chat. You will support customers with enquiries, discuss solutions, and deliver a high standard of customer service. Working within a busy contact centre environment, you will receive full training and ongoing support to help you succeed and progress within the business. Key Responsibilities Handling inbound and outbound customer calls Responding to customer enquiries via email and live chat Building rapport with customers and providing excellent service Negotiating suitable solutions and payment arrangements Updating customer records accurately on inte... Permanent