https://jobs.co.uk/job/contact-centre-advisors-wp-recruitment--54bd45f5-c471-4ccb-9381-066936554047 RSS feed for Contact Centre Advisors at WP Recruitment. en-gb Thu, 28 May 2026 21:11:01 GMT https://jobs.co.uk/job/contact-centre-advisors-wp-recruitment--54bd45f5-c471-4ccb-9381-066936554047 https://jobs.co.uk/job/contact-centre-advisors-wp-recruitment--54bd45f5-c471-4ccb-9381-066936554047 Thu, 28 May 2026 11:51:29 GMT Location: Newport | Salary: 14.29-14.29 Annual | Type: Temporary | Contact Centre Advisor x2 Industry: Infrastructure Location: Newport, Isle of Wight Hours: 1x 7am - 7pm dayshift on 4 on/ 4 off rota. 1x 7am - 7pm / 7pm - 7am rotating ( nightshift is every third rotation) 4 on 4 off rota Days: 4 on/4 off, on a rota basis Duration: Temp to Perm for the right candidate Duties: Responding to customer calls within set timescales, complaint handling, providing and processing information. Maintaining in house, complex computerised systems (training given) Adherence to standards. Compiling accurate messages and producing reports. Liaison with internal departments and external agencies, contractors and the public. Experience: Strong customer services experience (including complaint handling) within an office based environment is required as are a good level of administrative and organisational skills. In addition, experience of inbound call centre is preferred but must have a good telephone manner and communication skills as a minimum. Must have a good level of computer literacy and attention to detail with the ability to learn new systems. Must be flexible with working hours. Salary: 14.29 per hour worked day shift/ 15.31 per hour worked rotating shift B... Temporary