Contact Centre Advisor (Temporary)

We are currently seeking a customer service/contact centre operator for a role based in the central Stockport area.- This role has a strong administrational/data entry focus, as well as some telephony duties.

This is a full-time posisiton with an immediate start available.- At present the contract is anticipated to last until August time. Working hours are Monday to Friday, (Apply online only).- We will also consider alternative working patterns, such as (Apply online only) or (Apply online only).

Duties and Responsibilities

• Handling customer-queries by telephone as well as emails and portals.
• Data entry and updating the work log.
• Managing bookings and responding to email queries.
• All other administrational tasks as required.

Candidate Specification

• Confident, clear telephone manner with excellent communication and interpersonal skills.
• Excellent data entry and computer skills.
• Attention to detail.
• Confidence to work well in a fast-paced environment.

Previous experience in a customer facing role (such as within retail, hospitality or similar where you have provided customer-support) is a strong advantage. Full, ongoing training and support is provided.

Job Types: Temporary