Contact Centre Advisor

Overview

Base pay range. Michael Page have partnered with a reputable business in Leeds who are experts in the automotive sector. They are looking for a Contact Centre Advisor to join their team on a permanent basis to start asap. The business is going through a very busy period, making this an exceptional time to join the established team. If you are passionate about helping and supporting customers, we would love to hear from you.Responsibilities

Handle a high volume of inbound and outbound calls, assisting with a variety of queries related to the services and products offered by the business.Support processing claims, acting as the first point of contact to gather and verify information and manage the process from start to finish.Work closely with third-party organisations to resolve claims quickly and efficiently, ensuring the highest level of customer experience at all times.Profile / Qualifications

Ideally experience within the motor industry or insurance, however the business is open to other industries.Previous customer service experience and preferably prior work in a Contact Centre environment.Confident telephone manner with excellent communication skills.Ability to work under pressure in a fast-paced environment.Excellent team player.Job Offer / Benefits

Salary of £25,000+Reputable business within the automotive sectorCentral location in Leeds with easy accessibility from BradfordFree parkingFull training providedExcellent progression and development opportunitiesNo shift patterns or weekendsExcellent offices and facilities and a great team environmentImmediate interview process; please apply nowJob Details

Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Customer ServiceIndustries: Administrative and Support ServicesLocation: Leeds, England, United KingdomPosted recently varies by location (examples shown are for indication ..... full job details .....