Contact Centre Advisor

Brook Street is working with a client that is seeking a Contact Centre Advisor on a Full-Time, 12 Month Contract basis. This is a fully-office-based role Mon-Fri 8-5 highly likely to become permanent.

Main duties:

• To take inbound calls and arrange bookings.
• To make occasional outbound calls as required.
• To upsell where possible.
• To assist with exceptional customer service.

Knowledge, skills, abilities and experience (Desired):

Experience in Contact Centre

Experience with Motor Trade (non-essential)

Excellent attention to detail

Strong verbal & written communication skills

Company Benefits

• Pension contributions
• 24 days leave + bank holidays
• Excellent development opportunities
• Bonus pay - Uncapped
• Realistic OTE -35k

Brook Street NMR is acting as an Employment Business in relation to this vacancy.