https://jobs.co.uk/job/contact-centre-advisor-cca-recruitment-group--1b03be62-6100-4162-8be2-15fd3aa8b66c RSS feed for Contact Centre Advisor at CCA Recruitment Group. en-gb Tue, 30 Jun 2026 23:23:44 GMT https://jobs.co.uk/job/contact-centre-advisor-cca-recruitment-group--1b03be62-6100-4162-8be2-15fd3aa8b66c https://jobs.co.uk/job/contact-centre-advisor-cca-recruitment-group--1b03be62-6100-4162-8be2-15fd3aa8b66c Mon, 29 Jun 2026 23:00:00 GMT Location: Wilnecote | Salary: £12.71/hour | Type: Contract | Customer Service Advisor Temporary Contract- 12 weeks with option to extend Location: Tamworth- B77 Hours: Full time- Monday- Friday -over a 3-week shift patten - 8am - 4pm, 9am - 5pm and 10am - 6pm This position is not flexible and will be working from the office permanently. Salary: -12.71 hourly rate Start Date: Monday 6th July Checks: DBS, RTW and reference checks to be completed About the Role We''re looking for enthusiastic and customer-focused individuals to join our busy call centre team. As a Call Centre Advisor , you''ll be the first point of contact for our customers, handling inbound calls, resolving queries, and providing excellent service with every interaction. Key Responsibilities of the Customer Service Advisor To deliver excellent Customer Service To manually input accurate data on an Electronic Job Card System Answering customer calls in a professional and friendly manner Resolving queries efficiently and accurately Providing product/service information to customers Logging details of calls into our system Escalating issues to the relevant department when necessary What We''re Looking for as Customer Service Advisor ... Contract