Contact Centre Advisor

Contact Centre Advisor Location: Hybrid Working - 60-80% at their Bournemouth Hub with flexibility to work from home Salary: £25,883 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) If you''re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then their Contact Centre could be the perfect launchpad for your career in housing. This is far more than answering a phone - it''s about helping people, problem solving, supporting communities, and being part of a team that cares. Why you''ll love working with them A varied, exciting role Fast paced, challenging and rewarding A supportive, friendly team culture A place where your development truly matters Huge opportunities to grow your career At the organisation, you''ll join a team where people build long, fulfilling careers. It''s a vibrant environment where colleagues learn new skills, form lasting friendships, and support each other through life''s ups and downs. Their Contact Centre Advisors become experts in communication, problem solving, resilience, leadership, and technology - skills that open doors to new roles, new industries, and new futures. What you''ll be doing: You''ll take ownership of a wide range of customer enquiries across repairs, income, tenancy management, lettings and allocations. You''ll provide first time resolutions and exceptional service for customers in general needs, supported housing, home ownership and retirement ..... full job details .....