Contact Centre Administrator

From Digital Assessment to Real-World Impact - Make Your Mark with RM EducationWe are looking for a detail-driven, proactive and organised individual to join RM Education as a Contact Centre Administrator.If you thrive in a fast-paced environment, enjoy working with data, and take pride in delivering high-quality work, we want to hear from you.A Look Inside Your Day-to-DayIn this role, you''ll support RM in supplying resources into educational environments during peak trading. This role will be based within the Customer Services Department and involves accurately processing customer orders in a timely manner ensuring all order details are entered correctly, within defined SLAs achieving all personal and team KPIs and targets.How RM Education Shapes the Future of LearningRM Education is a leading provider of technology, digital assessment services and learning solutions to the UK education sector. Their work supports awarding organisations in delivering reliable, efficient and innovative assessments to thousands of learners every year.Join RM and be part of a mission that directly impacts the future of education.How You''ll Make an ImpactManage high-volume data following set processes, accurately entering order details into company database. Verifying pricing, product information and customer details. Communicating effectively with customers via email to accurately process customer orders. How We''ll Know you''re the Right FitConfident communicator with excellent ..... full job details .....