Consumer Insight Director

Consumer Insights Director12 Month Fixed Term ContractFully Remote UKSalary: £125,000-£140,000We are partnering with a highly respected global organisation with a strong reputation for innovation, sustainability and operational excellence. Operating at significant international scale, this business is fast paced, data driven and deeply customer focused, with complex product portfolios and global customer bases.They are seeking an experienced Consumer Insights Director to lead a high profile, strategic programme within their Global Product Innovation team. This role will shape how the organisation engages customers, understands evolving market needs, and converts insight into clear direction for product strategy and long-term innovation.This is a director level role requiring strong leadership, deep research capability and the ability to influence senior stakeholders across regions and functions.Key responsibilities Provide strategic leadership for customer experience, customer insight and market engagement activity supporting global product innovation.Set the direction for customer research across a wide range of qualitative and quantitative methods, overseeing both approach and execution.Lead customer and market engagement programmes to gather deep, unbiased understanding of customer needs, behaviours and unmet demand.Develop and apply customer and market segmentation frameworks to inform innovation, prioritisation and commercial decision making.Identify and analyse market ..... full job details .....