Consignment Specialist

Our client is seeking a detail-oriented Consignment Specialist to manage inventory, customer orders, and consignment stock across a portfolio of key accounts. This role combines customer service, order management, inventory coordination, and process improvement responsibilities within a fast-paced international environment.Job Title: Consignment SpecialistLocation: CamberleySalary: £35,000 - £37,000 depending on experienceKey ResponsibilitiesOversee consignment stock activities, including inventory monitoring, replenishment, contract administration, expiry management, and returns processing.Manage the end-to-end order-to-cash process, including order entry, delivery coordination, invoicing, and customer data maintenance.Act as the main point of contact for customers regarding order status, stock availability, delivery issues, and account queries.Build strong relationships with customers and internal stakeholders to ensure high service levels.Investigate and resolve complaints, returns, and order-related discrepancies.Identify opportunities to improve processes, efficiency, and customer experience.Maintain accurate records, documentation, and contract information.Support continuous improvement initiatives and cross-functional projects.RequirementsPrevious experience in consignment management, customer service, order management, supply chain, or logistics.Strong administrative and organisational skills with excellent attention to detail.Experience using ERP systems.Proficiency ..... full job details .....