Connection Agreements Coordinator

Connection Agreements Coordinator 30,816.00 7.5% bonus Permanent Energy House, Crawley RH10 Are you highly organised, accurate and confident communicating with customers? Join UK Power Networks as a Connection Agreements Coordinator and help ensure customer agreements and records are managed efficiently, securely and in line with regulatory requirements.Working within Finance and reporting to the Billing and Agreements Manager, you will join a small team responsible for preparing and administering customer connection agreements and agreed variations. As a key contact for customers and their representatives, you will provide clear information, resolve enquiries and maintain complete, up-to-date records. What you''ll do:Prepare and administer connection agreements and agreed changes.Respond to customer enquiries by email and telephone, explaining available options clearly.Update standing data and connection records accurately.Monitor the issue, return and filing of agreements.Work with internal colleagues and external customers to obtain information and resolve queries.Handle sensitive information in line with UK GDPR, confidentiality and regulatory requirements.You will be a strong communicator who can organise a varied workload, manage high volumes of enquiries and maintain accurate records. You will also bring:Five GCSEs at grades 9-4 or A -C, including English and Mathematics, or equivalent qualifications or relevant practical experience.Experience building effective ..... full job details .....