Configuration Suite Manager

Technical Services ManagerLocation: KidderminsterSalary: £30,000 - £35,000 per annumVacancy Type: Permanent, Full TimeClosing Date: 30th April 2026As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.The RoleThe Technical Services Manager is accountable for leading and overseeing the Device Configuration and Commissioning department, managing the throughput of approximately 150,000 devices annually. This role is responsible for ensuring operational efficiency, maintaining the highest quality standards, and driving continuous improvement initiatives that foster innovation, deliver cost savings, and enhance overall service excellence.Key Responsibilities:Competencies and Behaviours:Team Leadership: Manage, coach, provide clear direction and develop a team of 20-25, fostering accountability, collaboration, and continuous growth.Operations Management: Oversee device configuration, commissioning, and QA (laptops, desktops, tablets, phones, servers, printers), ensuring throughput and service levels are met.Quality and ..... full job details .....