Our client is currently seeking an Operational Conference & Events Manager to join their team on a permanent basis. The successful candidate will oversee the seamless delivery of meetings, conferences, weddings, banquets, and large-scale events within a prestigious hotel venue. This is a hands-on leadership role, responsible for maintaining the highest standards of service and guest experience.
Key Responsibilities:
- Leading the day-to-day operations of conferences, weddings, and banqueting.
- Supervising, training, and scheduling the events team, including casual staff.
- Acting as the main client contact during events to ensure smooth execution.
- Coordinating AV, staging, and technical requirements with in-house and external teams.
- Monitoring event spaces for cleanliness, functionality, and readiness.
- Managing budgets, costs, and post-event financial reconciliations.
- Ensuring compliance with health & safety, fire, and food hygiene regulations.
Key Skills and Experience:
- Proven experience in conference and events operations within a 4- or 5-star hotel or hospitality venue.
- Strong leadership and people management skills in a fast-paced environment.
- Excellent organisational and multitasking abilities.
- Outstanding communication and client-facing skills.
- Sound knowledge of event logistics, food & beverage service, and AV coordination.
- Proficiency in Microsoft Office; knowledge of event management systems an advantage.
- Flexibility to work evenings, weekends, and holidays.
Company Benefits:
- Competitive salary and performance-based incentives
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Career development opportunities within a reputable hotel group
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