Concierge Team Lead

Concierge Team lead - PermanentWhite City, London£48,750 per annum £18.75 per hour 50 hours per weekShift Pattern: 10:00am - 8:00pm (flexibility required)We are recruiting for an experienced Concierge Team Lead to join a prestigious corporate site in White City. This is a fantastic opportunity for a customer-focused security professional to lead front-of-house operations while supporting workplace services, facilities coordination, and event delivery.Reporting to the Workplace Experience Manager, you will oversee the day-to-day running of the concierge function, ensuring the highest standards of customer service, safety, security, and operational excellence.Key Responsibilities Lead and support the Concierge team to deliver a first-class visitor experience.Act as the first point of contact for visitors, employees, contractors, and guests.Carry out security patrols and support site safety, access control, and emergency procedures.Coordinate event logistics, room set-ups, and facilities services including cleaning, maintenance, and security.Manage contractor visits, inspections, audits, and resource planning.Support the delivery of a safe, compliant, and professional workplace environment.Build strong relationships with clients, stakeholders, and colleagues. About You Valid SIA Licence.First Aid at Work qualification.IOSH Working Safely or similar Health and Safety qualification.Previous experience within security, concierge, facilities, or workplace experience ..... full job details .....