Computer Repair & Sales Senior Technician

Computer Repair and Sales Senior Technician

Are you passionate about the ever-evolving world of technology and eager to develop your career in the Computing industry? We''re seeking a motivated and enthusiastic individual to join our team as a Computer Repair and Sales Technician.

About Us:

Minko’s Macs is a leading Apple Mac Computer specialist and retail company located in London. We are a friendly and knowledgable team captivated with all things Apple. We take pride in exceeding customer expectations with expert repairs and solutions; this is further reflected as we were awarded the notable title of

Best Computer Repair Company

in London and South East England [Prestige Awards].

Position Overview:

As a Computer Repair and Sales Apprentice, this senior role offers the opportunity to leverage your in-depth knowledge of Apple hardware and software. You will lead the technical team in diagnosing and resolving intricate issues across Apple devices, ensuring efficient and high-quality repairs

TasksResponsibilities:

Develop and implement efficient repair procedures to optimise workflow and success rates

Train and mentor junior technicians, cultivating their technical growth

Provide exceptional technical support and guidance to customers

Oversee inventory management and maintain a clean, organised work environment

Curate captivating social media content for the company

RequirementsRequirements:

Minimum 10 years of experience in computer repair (succeeding in a similar senior role would be beneficial)

Extensive knowledge of Apple hardware, software, and troubleshooting methodologies

Strong leadership skills with the ability to motivate, guide, and develop a team

Exceptional communication and interpersonal skills to build trust with customers and colleagues

Minimum

of 3 years of experience in computer repair (preferably).

Minimum

of 3 years of customer service experience in a technical support role (preferably).

Minimum

of 3 years of experience with motherboard/component repairs (preferably).

Confident spoken and written English

Candidates must be willing to travel between branch locations at times

Education :

Undergraduate Degree (or equivalent)

2:1 Minimum

related to Computing (or similar)

_Minimum 3 A Levels (or equivalent) A_-C [Maths,

Computer Science , Science, Media; preferably]*

Minimum 5 GCSEs (or equivalent) 9-4 [Computer Science, Media; preferably]

BenefitsBenefits:

Hands-on training and mentorship from industry professionals with 10+ years of experience.

Continuous learning and development opportunities to enhance your technical skills

Friendly and supportive work environment.

Perfomance Incentives

If you''re ready to launch your career in Computing, we want to hear from you! Apply now to join our team and embark on an exciting journey in the world of technology.

Send your CV and cover letter to us today; we look forward to hearing from ..... full job details .....