Compliance team leader

Compliance Team leader month contract with the option to go permanent +On site in Newcastle+ 17 - 22 ph Skills:+Team leading experience +Compliance+Financial services Description: A proven track record in people development and management.Customer oriented first and foremost, someone that is passionate and empathetic.Team player who has a genuine interest in helping others. Someone that will lead by example, be friendly and approachable, and demonstrate a "can do" attitude. Helping to develop a culture of working together.Someone that has excellent communication skills; especially being a good listener and able to understand customer and colleague needs.An analytical approach, able to simplify complex situations and then apply sound judgement to resolve problems.Conscientious and reliable individual who is self-motivated.Open and trustworthy, who clearly values diversity within a team, and can see the strengths in all individuals.And of course, a keen eye for detail and high levels of accuracy, solid administration, and IT skills with good knowledge of MS office, including excel and PowerPoint for reporting and presentations. Responsibilities of Regulatory Supervisor:Responsible for the day-to-day management of a team of up to 6 colleagues.Managing and distributing QA workload across the team to ensure ongoing colleague competence, ensuring that customer complaints are identified, captured and resolved effectively ensuring a fair and accurate outcome to our customers.Lead, ..... full job details .....