Compliance QA Analyst

Job Title: Compliance QA Analyst Company: Evolution Money Location: Manchester City Centre Job Type: Full-time Basic Salary: up to £36,000 dependent on experience. About Us: Evolution Money is a Certified B Corp with a social purpose. Our mission is to redefine financial inclusion through bespoke lending solutions for UK homeowners, supporting long-term financial well-being for those often overlooked by conventional lenders. About the team: The Compliance, Oversight, Risk and Assurance team ensures the organisation meets regulatory expectations, manages key risks and maintains strong governance. Within it, the Compliance and Oversight function provides direction, monitoring and challenge in a Second Line of Defence capacity, guiding the business on regulatory expectations, reviewing activity against policy and regulation, and ensuring controls are well designed across areas including conduct risk, complaints, financial crime, data protection, regulatory policy, customer communications and outcomes monitoring. The Role: Reporting to the Compliance and Oversight Manager, you''ll carry out second-line monitoring of customer interactions across regulated second-charge mortgage sales, unsecured loans, customer support, collections, complaints and data protection, across all channels, ensuring the business operates as expected and our customers receive a good outcome. An excellent opportunity to become a valued member of Team Evo and grow with us. Key Responsibilities Assess call ..... full job details .....