Compliance Coordinator

Compliance CoordinatorWorking Hours: 09:00-17:30Salary: 35K- 40K Plus BonusLocation: Reading OverviewAn excellent opportunity has arisen for a Compliance Coordinator to join a growing residential property business operating within the Build to Rent (BTR) and Private Rented Sector (PRS).This role will play a key part in ensuring the business meets all statutory, regulatory and internal compliance requirements across its residential portfolio. Working closely with the Compliance Manager and operational teams, you''ll help maintain robust compliance processes, support audits, monitor performance and contribute to the continuous improvement of policies and procedures.This position would suit someone with previous compliance or property administration experience who is looking to develop their career within a growing and fast-paced organisation.Key ResponsibilitiesCompliance and AuditingConduct internal audits across operational processes to ensure compliance with company policies and regulatory requirements.Identify compliance risks, process gaps and opportunities for improvement.Support the implementation of corrective actions and monitor progress against audit findings.Complaints ManagementOversee the formal complaints process, ensuring complaints are acknowledged and resolved within agreed timescales.Maintain accurate complaint records and produce reports on trends and outcomes.Support continuous improvements to customer service and complaint handling procedures.Compliance ..... full job details .....