Compliance Coordinator

Compliance and Performance Coordinator (Facilities Management)Edinburgh Permanent Full-time (37.5 hours per week) 40,000 (dependent on experience) + benefitsDBS Check required OVERVIEWWe are recruiting a Compliance and Performance Coordinator to join an established on-site Facilities Management team in Edinburgh. This role is key to ensuring FM services meet statutory, contractual and performance requirements, with a strong focus on KPI tracking, audit readiness, data integrity and effective workforce planning to support Service Level Agreement (SLA) delivery.Working closely with Facilities Managers and operational leaders, you will gather and analyse performance data, coordinate reporting, and help drive continuous improvement across service delivery. This is an ideal opportunity for a proactive, analytical individual with a "can do" attitude who thrives in a fast-paced, operational environment.KEY RESPONSIBILITIESManage, develop and support workforce planning activitiesMonitor engineer performance trends via Power BI dashboards (daily/weekly/monthly), escalating negative trends to the operational delivery team/Team Leader.Maximise utilisation of direct labourLive-monitor reactive and PPM job progression; escalate scheduling issues or call progression problems to the appropriate stakeholders.Ensure clear, concise and accurate job updates are maintainedEnsure customers are informed in advance of planned preventative maintenance or reactive visits (including delays) in line ..... full job details .....