Compliance and Quality Technician

Compliance and Quality Technician Manchester Hybrid Working (2 Days Office / 3 Days Home) 27,000 - 30,000 + Bonus + Benefits Are you currently working within Food Manufacturing Quality or Technical and looking for a role that offers more variety, greater exposure to the wider technical function, and genuine hybrid working? We are recruiting for a Compliance and Quality Technician to join an established Technical team supporting a portfolio of premium consumer products supplied globally. This is an excellent opportunity for someone with around 12 months+ experience within a food manufacturing quality, technical or compliance environment who is looking to broaden their experience beyond factory floor quality activities. The Role Working as part of a collaborative Technical team, the position is split broadly between complaints management and product quality/compliance activities. Key responsibilities will include: Managing customer complaints from receipt through to resolution Conducting investigations and root cause analysis Liaising with suppliers, manufacturing partners and internal stakeholders Monitoring complaint trends and supporting continuous improvement activities Responding to technical queries from customers and internal departments Coordinating product testing programmes with external laboratories Reviewing product testing results and identifying trends Supporting product quality, compliance and food safety activities Assisting with technical documentation and ..... full job details .....