Compliance and Quality Technician

Compliance and Quality TechnicianManchester Hybrid Working (2 Days Office / 3 Days Home)£27,000 - £30,000 + Bonus + BenefitsAre you currently working within Food Manufacturing Quality or Technical and looking for a role that offers more variety, greater exposure to the wider technical function, and genuine hybrid working?We are recruiting for a Compliance and Quality Technician to join an established Technical team supporting a portfolio of premium consumer products supplied globally.This is an excellent opportunity for someone with around 12 months+ experience within a food manufacturing quality, technical or compliance environment who is looking to broaden their experience beyond factory floor quality activities.The RoleWorking as part of a collaborative Technical team, the position is split broadly between complaints management and product quality/compliance activities.Key responsibilities will include:Managing customer complaints from receipt through to resolutionConducting investigations and root cause analysisLiaising with suppliers, manufacturing partners and internal stakeholdersMonitoring complaint trends and supporting continuous improvement activitiesResponding to technical queries from customers and internal departmentsCoordinating product testing programmes with external laboratoriesReviewing product testing results and identifying trendsSupporting product quality, compliance and food safety activitiesAssisting with technical documentation and compliance ..... full job details .....