Complex Case Officer (SEN)

Support children and young people with complex needs, ensuring they receive the right help at the right time. Working as a Complex Case Officer in our Special Educational Needs (SEN) Service means making a tangible difference every day. You''ll help ensure children and young people with additional needs get the education, care and support they deserve. This role is about teamwork, precision and compassion - balancing complex casework with a genuine commitment to helping families and schools thrive. Working Style: You''ll be based in the Borough for 3 days a week, playing a key role in serving the local community. Whether you''re working on the frontline or behind the scenes, you''ll be part of a dedicated team making a real difference to residents'' lives. What you''ll be doing: You''ll manage statutory and non-statutory casework for some of the borough''s most vulnerable pupils, ensuring that all legal responsibilities are met under the Children and Families Act 2014 and the SEN Code of Practice. Your day-to-day work will be varied and fast-moving. You''ll handle a caseload that includes complex cases and those involving legal proceedings, ensuring that Education, Health and Care Plans (EHCPs) are completed, reviewed and updated on time. You''ll pay particular attention to pupils with additional vulnerabilities - such as children who are Looked After, on Child Protection Plans or receiving education outside of school - providing the consistent support and oversight they ..... full job details .....