https://jobs.co.uk/job/complaints-officer-niyaa-people-ltd--207ff333-a8bd-42af-a114-cbb9dc35b4c7 RSS feed for Complaints Officer at Niyaa People Ltd. en-gb Sun, 23 Aug 2026 21:46:35 GMT https://jobs.co.uk/job/complaints-officer-niyaa-people-ltd--207ff333-a8bd-42af-a114-cbb9dc35b4c7 https://jobs.co.uk/job/complaints-officer-niyaa-people-ltd--207ff333-a8bd-42af-a114-cbb9dc35b4c7 Fri, 21 Aug 2026 23:00:00 GMT Location: Leicester | Salary: £24 - £27/hour null | Type: Temporary | We are recruiting on behalf of a housing organisation for an experienced -Complaints Officer to support the Assets Complaints function during a period of review. The principal focus of the role will be to lead on the management and collation of Housing Ombudsman information requests , while supporting the Assets Complaints Manager to ensure short-notice Housing Ombudsman Service ordered complaints and compliance actions are completed within required timescales. This is a varied and fast-paced role suited to someone who is confident, organised and tenacious, with the ability to challenge and influence colleagues to ensure actions are followed through to successful outcomes. Key Responsibilities: Lead on the collation, coordination and management of Housing Ombudsman information requests . Support the Assets Complaints Manager with short-notice Housing Ombudsman Service ordered complaints. Monitor and coordinate compliance actions, including inspection orders and complex works. Liaise with repairs, assets and wider internal teams to ensure actions are completed within required timescales. Provide constructive challenge and maintain oversight of actions through to complet... Temporary