https://jobs.co.uk/job/complaints-officer-irwell-valley-homes--c52cd09f-b0b9-428c-87b2-3454f47a9b5f RSS feed for Complaints Officer at Irwell Valley Homes. en-gb Wed, 05 Aug 2026 16:18:34 GMT https://jobs.co.uk/job/complaints-officer-irwell-valley-homes--c52cd09f-b0b9-428c-87b2-3454f47a9b5f https://jobs.co.uk/job/complaints-officer-irwell-valley-homes--c52cd09f-b0b9-428c-87b2-3454f47a9b5f Wed, 05 Aug 2026 11:51:46 GMT Location: Manchester | Salary: 31310.00-31310.00 Annual | Type: Permanent | Complaints Officer Manchester, Greater Manchester £31,310.03 per annum Permanent, Full Time 35 hours per week (agile working arrangements in place) Closing date: 14th August 2026 Interview date: 20th August 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by managing complaints through to resolution, ensuring Irwell Valley Homes complies with the Housing Ombudsman Complaint Handling Code, regulatory standards, internal policies and compensation p... Permanent