https://jobs.co.uk/job/complaints-investigator-quality-technician-randstad-inhouse-services--7d0275be-6943-4d5c-9e22-e2d48306cddd RSS feed for Complaints Investigator/ Quality Technician at Randstad Inhouse Services. en-gb Wed, 20 May 2026 22:47:17 GMT https://jobs.co.uk/job/complaints-investigator-quality-technician-randstad-inhouse-services--7d0275be-6943-4d5c-9e22-e2d48306cddd https://jobs.co.uk/job/complaints-investigator-quality-technician-randstad-inhouse-services--7d0275be-6943-4d5c-9e22-e2d48306cddd Tue, 19 May 2026 23:00:00 GMT Location: Witney | Salary: £16.49/hour | Type: Temporary | We are looking for a Complaints Investigator to join our Witney laboratory. You will act as a technical detective, analysing returned medical devices to identify root causes and ensure global patient safety. The Schedule: 4 nights on, 4 nights off (7 PM - 7 AM). The Pay: -17.19 per hour. The Role: Perform hands-on device testing, use Excel to track quality trends, and collaborate with global teams to improve product design. No Experience? No Problem: If you have strong IT skills and a logical brain, we provide the full technical training. Your work ensures that our products remain the gold standard in healthcare. You won''t just be checking boxes; you''ll be performing deep-dive investigations. Hands-on Investigation: Meticulously examine customer-returned devices. You will use technical tools and logic to determine exactly why a product didn''t perform as expected. Data Sleuthing: Use MS Excel and internal systems to log findings, identify emerging trends, and spot patterns that others might miss. Quality Advocacy: Participate in "Continuous Improvement" projects. Your findings will directly influence how we update and enhance our manufacturing processes. Global Co... Temporary