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Permanent

Complaints Investigation Officer

Phoenix Community Housing
South East London
money-bag £45,000
Posted: 17 September 2026 (Yesterday)
Closing date: 27 September 2026
Ref: 107990630

We are looking for a Complaints Investigation Officer to join our team who ensure that all complaints are dealt with in a timely resident focussed manner.

As a Complaints Investigator you will be responsible for investigating complaints and liaising with teams across the business to resolve complaints in a fair and transparent manner.

As a resident led organisation, we put residents at the heart...





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