Complaints & Information Officer

Complaints and Information Officer (Temporary)
Pay:£14.83 per hour
Working pattern:Hybrid (initially more office-based for training, then 23 days in office)

Purpose:
Manage complaints and information requests (FOI/EIR), ensuring compliance with legislation, delivering high-quality responses, and supporting service improvements through complaints insight.

Key Responsibilities:

• Handle and coordinate ..... full job details .....