Complaints Handler - Remote

Complaints Handler - RemoteBanking and Financial ServicesSalary 30,000Work from home from day one!Contract: Permanent, Full Time (40hrs), between the hours of 8am - 8pm, Monday to Saturday (must be fully flex) Start Dates: Various from 1st of June onwardsMy client delivers an outstanding customer experience, at every single opportunity, as a result of their commitment, passion and dedication to excellence.Due to their success they have exciting opportunities in their Banking and Financial Services sector - You must be able to evidence a minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Background Checking:Right to Work in the UKCriminal Record CheckCredit CheckCIFAS and Sanctions checksAny other associated checks About the role:We are looking for a highly motivated individuals who deliver on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training and competence scheme and risk frameworks at all times, ..... full job details .....