https://jobs.co.uk/job/complaints-handler-cca-recruitment-group--cab02aaa-9045-45cc-98ed-e530ee0d0e65 RSS feed for Complaints Handler at CCA Recruitment Group. en-gb Fri, 01 May 2026 11:35:44 GMT https://jobs.co.uk/job/complaints-handler-cca-recruitment-group--cab02aaa-9045-45cc-98ed-e530ee0d0e65 https://jobs.co.uk/job/complaints-handler-cca-recruitment-group--cab02aaa-9045-45cc-98ed-e530ee0d0e65 Wed, 29 Apr 2026 23:00:00 GMT Location: Edinburgh | Salary: £30000/annum | Type: Permanent | Complaints Handler - Banking & Financial Services (Remote) We are currently recruiting on behalf of a leading client for multiple Complaints Handler roles within a Banking & Financial Services environment. Our client is recognised for delivering outstanding customer experience and is looking to strengthen their Financial Services complaints team due to continued growth. Start Dates: Various throughout 2026 Salary: From -30,000 per annum Location: Work From Home Training: 2 weeks training + 2 weeks Grad Bay Contract: Permanent, Full Time (40 hours) - fully flexible required Job Profile Summary We are looking for a highly motivated individual who consistently delivers on customer promises and demonstrates strong knowledge of products, policies, and procedures across Financial Services workstreams. This Complaints Handler role involves working across medium complexity and regulated cases, ensuring all decisions are clearly communicated and understood by customers. Successful candidates will be confident working in a fast-paced Financial Services environment, adapting to change and managing multiple priorities effectively. You will ensure full adherence to policies, tr... Permanent