Complaints Handler

Role: Complaints HandlerSalary: 30,000 + benefitsLocation: This role is fully remote - you can work at home Contract: Permanent full timeHours: 40 hours per week (shifts between 8am-8pm Mon-Sat)Training: Home based for 4 weeksChecks: Right to Work in the UK, Criminal Record Check, Credit Check, CIFAS and Sanctions checks, Any other associated checksThis is an exciting opportunity for an experienced Complaints Handler to join my client on a permanent basis working at home. My client is certified as great place to work UK in 2025! They deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.Due to their success they have exciting opportunities in their Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Training: 2 weeks then 2 weeks Grad BayBackground Checking:Right to Work in the UKCriminal Record CheckCredit CheckCIFAS and Sanctions checksAny other associated checks About the Complaints Handler role:We are looking for a highly motivated individuals who deliver on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able ..... full job details .....